Listen To Your Own Inner Voice: Customer Is Not Always Right

Listen To Your Own Inner Voice

Customer Is Not Always Right


“If you build it, we will buy it. Will you pay for the cost of development? Well, we don’t think we should be paying for the development cost as your other customers will buy it too.” Many of us have probably heard something similar from our customers before. At the end of the day, if we build something and nobody wants it, who is going to pay for it? It is you and not the customers. This is why so many startups have gone out of business even though they did everything their customers asked for. It really makes us think twice about listening to customers despite all those talks about being customer focus. Read More...

Source: Golfian.com

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